Xfinity modem red light

Quick Answer. If your Xfinity modem or router is flashing a blue light, it tells you that the WPS mode is active and is scanning for a wireless connection. To stop the blinking, you can try performing a power cycle, improving ventilation, removing physical obstructions. Also, check for local outages with Xfinity's map.

Xfinity modem red light. Flashing orange light at modem Ethernet port. When I started my Xfinity Internet service last September, I connected my Mac via ethernet using Netgear 200 Mbps Powerline adapters. (they run the signal through the household 120 V wiring system) In the last month or so, I got a message from Xfinity saying they were increasing my service …

The green light turning red on the Xfinity remote could mean two things- either that the set-top box paired with your Xfinity remote isn't powered on or that it is out of range. To fix this, turn on the Xfinity remote. Make sure that the remote is within 50 feet of the set-top box. Then, re-pair them. Stand closer to the set-top box

1. Wait for the updates to finish. As we’ve explained, the flashing orange light on your Xfinity modem often means that a firmware update is being installed. It is necessary for the software to stay up-to-date, as an outdated system will not function properly.Storm-Ready WiFi. Only with Xfinity. Get a Storm-Ready device with a Battery Backup and keep your home online through network and power outages with cellular data at no additional charge. Purchase for $7/mo for 36 months or a one-time payment of $252. Start with Xfinity Internet. Pricing & other info. Restrictions apply.If you don't sign in or aren't an Xfinity customer, you'll need to enter your Street Address and select a Download speed from the drop-down menu. Then, click the Find Devices button to show all equipment compatible with the download speed you chose. You'll see recommended devices. Click Get Gateway if you’d like to rent an xFi Gateway.When it comes to compatibility, the S33 works with Suddenlink, Xfinity, Mediacom, Cox, and Spectrum and supports cable plans up to 2.5 Gbps. Overall, if you're looking for the best modem for Google Nest WiFi that can deliver top-tier performance, the ARRIS Surfboard S33 is a solid choice. In fact, it is one of the best DOCSIS 3.1 modems .It's infuriating. Xfinity claims the gateway knows the best way to sort out the connections; sorry, but no, it doesn't. Xfinity, give us back control of the XB8 gateway. Edit: It seems Xfinity has made this no control a permanent change on ALL of the modems. What a crock.There was a firmware update in September and if it was not plugged in when it was rolled out it can cause issue. The latest firmware the Pod’s LED light will still blink/flash when it is first plugged in, but will no longer blink when the Pod loses its connection to the Xfinity Gateway/cloud. This post was marked as solved.STEP 2 Service Outage Check. Contact your internet service provider or use their mobile app to check for an internet outage in your area. An outage will often cause the red light to appear. STEP 3 ...The received light shows that the Arris modem is properly downloading bits of information (data packets) from the internet and is receiving the signal well. The colors change if you have more than one bandwidth such as the high-speed 5GHz and 2.4GHz. A green light status shows a connection to only 2.4GHz while a blue light shows a connection to ...

Hello, I would really like to get my hands on the XB8 modem/router. I started my service recently, and unfortunately, they sent me an XB7 modem/router. I have both the Gigabit Extra and xFi Complete packages. I wish Xfinity would make it easier to upgrade your Modem/Router, but, like many things with Xfinity, they make it super hard to do so.Sep 14, 2021 · 3 years ago. @Moviequill The port with the orange line is for speeds up to 2.5 gigabit. You would use that port if you subscribe to their Gigabit Speed tier. The other ports are for up to 1.0 gigabit speed. The blinking lights indicate that data is flowing through the port. Orange light color indicates a 10/100 port negotiation speed. Xfinity wifi - us/ds light flashing, no Internet access. I saw some kinda similar posts relating to my problem but mine is slightly different. My wifi network itself is on but the us/ds light will blink and eventually the wifi button will turn off and the whole network will restart. (It's as if it's trying to find the connection but can't do it ...Make sure the camera has been powered on for at least three minutes and the light on the front of the camera is on and blinking white or blue. Make sure that the camera is plugged into the power adapter. Reboot the camera by unplugging the camera’s power adapter from the wall outlet and plugging it back in.1 - Cable to laptop. 2 - Cable to patch panel jack (extension to other room in home) Other side of my home has an Airport Extreme connected to the Ethernet port in the wall. I don't know if that's technically different than if I had a 50' Ethernet cable connecting the Airport to my Xfinity router. WiFi continues to work fine from the Airport.Quick Answer. If your Xfinity modem or router is flashing a blue light, it tells you that the WPS mode is active and is scanning for a wireless connection. To stop the blinking, you can try performing a power cycle, improving ventilation, removing physical obstructions. Also, check for local outages with Xfinity's map.WPS Button doesn't light up anymore. First of all, i use a wifi extender to ethernet into my desktop since the router in my house is connected to another family member's PC. Ive been using WPS with no problems until this morning when i saw my Extender unpaired and my desktop being unable to connect to internet.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ... Flashing red recording light on xfinity box. I push the on button on my coby kyros . the menu buttons light up but the tablet will not turn on and stay on? My nokia c6 00 will not turn on.the battery works perfect on another phone. if ou press the on button, it responds but will not switch on or light.... Red light on xfinity x1 boxA solid light indicates the phone (s) are on the hook. A flashing light indicates a phone is off the hook. If the light is off, you'll need to reset the Xfinity Voice modem. See reset your modem for Xfinity Internet or Xfinity Voice for instructions. If the light is flashing very slowly, chat with us.New Netgear CM2000 modem - flashing white downstream light. Hello, I purchased and and activated my new CM2000 netgear modem for Xfinity Gig service. I did notice that the downstream light started flashing. No connectivity lost, and everything seems to work as intended. However, when I look at the logs, I see the following: CM-STATUS message sent.Mar 13, 2024 · Orange/red blinking light Our modem is blinking orange, we have tried disconnecting and connecting all the cables, and there doesn’t seem to be many outages that close to our house. Im not sure what the problem is and the website does not have any direct information on this specific issue.

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A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo...A red light on your Xfinity modem indicates no internet connection. Learn how to fix it by restarting, checking cables, power issues, splitter, ethernet cable, or hard reset.Our most advanced technology with WiFi 6E. The newest xFi Gateway with next-generation WiFi 6E is here. 3x more bandwidth than the previous generation. Three WiFi bands for boosting capacity — 2.4GHz, 5GHz, and a new 6GHz band. A dedicated 6E spectrum with up to seven additional 160MHz channels. Ultra-low lag times for improved gaming.That's Comcast for you they will charge 100$ for a service rep to come out whether you're 4 hours away or 5 minutes, and unless you speak to a specific person on the phone you'll get no help other than "I've exhausted what I can do from here I'm going to have to send you a rep." 1. ccjohnf. • 3 yr. ago.The light on your Xfinity cable box should be blue. Comcast/Xfinity typically uses a blue light to indicate that the box is on and connected to power, the TV, and the internet. Some models may have a different color, including an orange or white light. When you see a green light, it usually indicates that your Xfinity cable box is downloading ...

Steady White Light: This means that your router is on and working correctly. Steady Red Light: This means there is no internet connection. You will need to contact Xfinity customer service to figure out what is going on. Blinking Blue Light: This light means that your device is trying to make a connection. It should turn off when the device is ... There was a firmware update in September and if it was not plugged in when it was rolled out it can cause issue. The latest firmware the Pod’s LED light will still blink/flash when it is first plugged in, but will no longer blink when the Pod loses its connection to the Xfinity Gateway/cloud. This post was marked as solved.Online light not coming on. I moved recently, did a self install and everything is working but the online light on the modem and I cannot connect. The option to shows up but it's saying "internet may not be available" supposedly someone came out to activate the line to my apartment but it's not getting through.A red light on an Xfinity Wi-Fi router indicates that the device cannot connect to the internet. Learn how to restart, reboot, and check for outages on your gatewa…A red light on Spectrum modem has different meanings. If it is flashing, the device is in the process of installing the latest firmware update. But if there’s a solid red light, it means there’s something wrong with either the device or the servers. Common fixes for this light include power cycling the modem, checking for broken or loose ...3 years ago. @Mark128 wrote: This past week I have been dealing with an unrelated issue where the upstream light changes to amber then I lose internet connection. Basically upstream channels are not locking, I had uncorrectables and the power input was too high coming in from Xfinity signal. Please post the *Downstream Power Level*, the ...Follow these steps to figure out if you have a router connected: Look at the back of your modem or Wireless Gateway. If there is an Ethernet cable, follow that cable to where it is connected. Determine what device the Ethernet cable is connected to. It could be to a desktop, printer, game system, router or other device.Motion: The light is located on the circuit board or near the batteries. Find your sensor below. Activate the sensor. Open the door or window. Motion sensors activate when the cover is removed. If the light blinks three times, pauses, then continues blinking in the same pattern, the sensor is not working correctly and will need to be serviced.If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to troubleshoot your ...Network Connectivity Issues: A blinking white light on your Xfinity WiFi equipment may also indicate network connectivity issues, such as a loss of internet connection or difficulty establishing a ...Sep 14, 2021 · 3 years ago. @Moviequill The port with the orange line is for speeds up to 2.5 gigabit. You would use that port if you subscribe to their Gigabit Speed tier. The other ports are for up to 1.0 gigabit speed. The blinking lights indicate that data is flowing through the port. Orange light color indicates a 10/100 port negotiation speed. 4 days ago · Unplug your modem/router from power, wait at least 30 seconds, then plug it back in. Wait while the lights cycle, and see if the red light goes away. Check your connections. If you have a cable modem, check the coaxial connections at the modem and the wall. Make sure they’re tight and not corroded. If you have DSL, check the phone line ...

A red light on your Xfinity modem or router indicates a disrupted internet connection. Learn how to check for service outage, data cables, power supply, and modem settings to resolve the issue.

To power cycle your Xfinity Gateway, unplug the device from the power source. Wait for a few minutes before plugging it back in. Wait for the device to fully restart before attempting to connect to the internet again. If the blinking orange light returns, continue to the next solution. 5.Xfinity Modem Red Light: Sådan fejlfindes. By Keshav Krishnan Marts 23, 2022 Februar 6, 2023. LED-lys på en router, kabelboks, modem eller gateway (kombination af en router og et modem) er designet til at give dig information baseret på hvilken farve de har. Men når du ser et rødt lys på enhver enhed, er det næsten universelt et dårligt ...The LED on your Xfinity Modem glows red when your internet is down. To fix the Xfinity modem red light, inspect the cables, and restart your modem. I’ve also talked about how to check if your Xfinity Service is down, and how to inspect your Xfinity Router.Jan 18, 2021 ... If you're just trying to reset the connection, unplug the modem for 30 seconds then plug it back in. Do not do what this guy is saying ...Jan 18, 2021 ... If you're just trying to reset the connection, unplug the modem for 30 seconds then plug it back in. Do not do what this guy is saying ...Issue with Bridge Mode. I upgraded my modem to an Xfinity xFi (XB7-T) internet/voice service about 6 weeks ago. The modem is in Bridge Mode and connected to my router. All worked perfectly, until yesterday afternoon. Suddenly, I had no internet connection coming to my router. I've tried power cycling both devices, restarting the xFi box using ...Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light.

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A blinking US/DS white light with a purple tint usually means your Xfinity modem is sending and receiving upstream/downstream data, but the signal is spotty. This could be due to so many things- construction work outside (especially involving digging), where your modem is placed, or a faulty connection.Note: If your remote does not have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings and press OK. Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select …Sometimes, restarting the Xfinity device can solve the problem. To do this: Find the power button on your Xfinity device. Press and hold the power button for a few seconds until the device turns off. Wait for a minute, then press the power button again to turn it on. Wait for the device to start up completely and check if the blinking green ...The next generation of WiFi technology is here. An Xfinity Internet modem + WiFi router in one, designed to deliver enhanced coverage and the benefits of xFi, our best WiFi experience.. Plus, our new Xfinity Gateway is ultra fast with multi-gig speed capability where gig speeds are available, has 3x the bandwidth for more reliable connections, can power hundreds of devices at once, blocks ...Router light keeps blinking white and won't reset. Official Reply. It's been two days since our internet went out and we've done all the tricks to help reset it. I went on the app and it says it's online and there's nothing wrong with it. I restarted it, unplugged and plugged back in, ran diagnostic tests, and it's still blinking white.Meaning Of Send Light Blinking Blue. Both bands are uploading data (No action is needed) Meaning of Send Light Blinking Green: Only one band is relevant for upload speeds. ISP-specific problems or interference might be the root cause. Restart the device or connect to the ISP as a solution. 5. Online Light. A simple restart fixed the problem. I just found it strange the gateway showed no internet connection but all of the wired pc's and mobile devices still had internet connection. Even the xfinity mobile app and 10.0.0.1 ip didn't seem to connect to the xfi gateway. But all is well again, thanks. After the Storm-Ready WiFi device has been removed, it can be reactivated on the same account or activated on another eligible Xfinity Internet account using the Xfinity app. To remove Storm-Ready WiFi: Sign in to the Xfinity app with your Xfinity ID and password. Go to the WiFi tab. Select View WiFi Equipment.Jun 15, 2020 ... Check out today's special tech deals: https://amzn.to/2WtiWdo *Use the above Amazon affiliate link to check out the latest deals on tech ...Jan 6, 2022 ... Two weeks ago tech gave us another white latest model modem. Said we needed some kind of fix to keep blinking green light/disconnect from ... ….

Sep 15, 2023 · Check the Cables. The first method is to inspect all your cables closely. Take a look at every cable that is connected to or from your modem. If you find any physical damage to any of the cables, this could be a potential reason for the red light. Physical damage includes too much insulation peeling off or fraying of the wires. Activate using this guide. 1. Place your Gateway. First, choose a central location near a cable outlet for your Gateway, and take note of your network name (SSID) and password located on the bottom of your Gateway. Place your xFi Advanced Gateway at least 3 feet from the ground, avoiding cramped spaces or anything that may block your WiFi signal.To get started, open the Xfinity app and go to WiFi tab > View WiFi equipment > Storm-Ready WiFi > Troubleshoot Device. The Xfinity app will troubleshoot your Storm-Ready WiFi device and provide a status for your WiFi signal, cellular signal and Battery Backup. Below are solutions to problems you may experience with your Storm-Ready WiFi device.We understand that some families need internet speed to work, learn, and stream. Internet Essentials Plus has double the speed up to 100 Mbps plus free equipment for $29.95/mo. No credit check. No cancellation fee. Chat with us to see if Internet Essentials Plus is right for you.Oct 1, 2022 · A red light on an Xfinity modem typically indicates that there is no internet connection. This can be caused by a number of things, such as a broken or disconnected cable, a problem with the modem itself, or an issue with the Xfinity service. If the light is blinking, it may just be that the modem is trying to connect to the network and is not ... Mar 18, 2021 ... Recently got pushed up to 1200 speed. Obtained XB7 mode, connected several 2.5 adapters to the red 2.5 port using good GAT6 cables.Download Article. An orange blinking light on your Xfinity router usually indicates an internet issue. Restarting the router can help. To restart your router, modem, or wireless Gateway, unplug it from the power source for about 1 minute; after 60 seconds have passed, plug it back in. [1] If you rent an xFi Gateway, you can use the Xfinity app ...STEP 2 Service Outage Check. Contact your internet service provider or use their mobile app to check for an internet outage in your area. An outage will often cause the red light to appear. STEP 3 ... Xfinity modem red light, CONS. Expensive. If you're looking for the best Netgear modem, we'd recommend the Netgear Nighthawk CM2050V model - especially if you want to use voice services with an Xfinity connection. To start with, this is a DOCSIS 3.1 modem with a 32×8 channel bonding, which means you can expect high internet speeds., 6 Ways to Fix the Xfinity Modem/Router Blinking Orange Problem: Restart your Xfinity router. Check all Cables that are connected to the router. Update Firmware. Avoid overheating the router. Provide a Stable Power Supply. Contact the Service Center or Replace the Router. Image credit: Reddit. 1., To do so, follow the steps below: Hold the power button down until it turns off, or disconnect the router from the wall to restart it. After shutting off the router, wait a minute or two before turning it back on. Check whether the router still has a flashing white light after it has been appropriately rebooted., The red light on your Xfinity modem can significantly impact its performance. It can lead to slow internet speeds, intermittent connectivity, or even complete loss of service. It’s crucial to address this issue promptly to avoid prolonged disruption to your internet service., Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you're using an XRA Large Button Voice Remote, you can press and release ..., Try restarting the modem/router if the white blinking light on your Xfinity router is still present. Wait a few seconds before unplugging the router’s power cord from the back. After that, reconnect the cable and wait for the router to turn back on. Your Xfinity router may have a firmware issue if you’ve tried everything listed above and it ..., Xfinity Modem Red Light: How To Troubleshoot. By Keshav Krishnan March 23, 2022 February 6, 2023. LED lights on a router, cable box, modem, or gateway (combination of a router and a modem) are designed to feed you information based on what color they are. However, when you see a red light on any device, it's almost universally a bad sign., 1. The iPhone 14 display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches diagonally (actual viewable area is less. 2. Wireless chargers sold separately., Outside Cable Connection. Hello! I've been having some internet issues and have been inspecting a few things to make sure everything on my end is ok. I went outside to take a look at where the connection between Comcast and my house is and noticed that there is electrical tape wrapped around the connection. We just started Comcast service about ..., Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. 0., Call for a tech Or Move your modem with an extension cord to the drop (95% of the time next to your power meter) and check if it pick up signal there. 1)If it doesn't -Maybe a bad drop (cable) coming in from the tap (signal source) or bad tap 2) if it does lock and works well -Bad connector, cable or amplifier inside your home. 1., The Wireless Gateway 1 is an all-in-one product that connects XFINITY Internet, XFINITY Voice, and home networking. It provides wired and Wi -Fi connectivity, so thereÕs no need for a separate router. Wi-Fi 2.4 GHz Parental Controls Firewall Port Forwarding & Blocking Wi-Fi Protected Setup (WPS) Learn how Wi-Fi works in your home. Check out p. 6., Steady White Light: This means that your router is on and working correctly. Steady Red Light: This means there is no internet connection. You will need to contact Xfinity customer service to figure out what is going on. Blinking Blue Light: This light means that your device is trying to make a connection. It should turn off when the device is ..., Official Reply. My Xfinity modem has been blinking orange for an extended period of time and won't connect to the internet. I tried the recommended troubleshooting tasks but still no connection. Any advice to regain connectivity. Archived post. New comments cannot be posted and votes cannot be cast. 2. 5 Share., 4 Ways Smart Devices Can Flag Potential Issues in Your Home. The Xfinity Discovery Hub is your resource for Xfinity product news, technology education, and more. Learn about TV, internet, home security, and more., Internet speed tests, like this one or the test found at SpeedTest.net, measure the latter, or the speed reaching the device running the test. These test results are often lower than your plan speed due to various factors outside your Internet provider's control, including WiFi conditions and device capabilities. Device Speed VS Plan Speed, MoCA technology uses an Ethernet-like network connection to provide you with a faster network connection. Ethernet can give a high-speed internet connection with a lot of investments. MoCA is specifically designed to be used in a situation involving high-bandwidth applications like cable TV., Select Gateway > Connection > WiFi. On the WiFi page, select ADD WIFI PROTECTED SETUP (WPS) CLIENT. Make sure WiFi Protected Setup is enabled. For Connections Options, select PIN Number. For Wireless Client's PIN, enter the PIN (created in Step 2) before the WiFi Protected Setup Utility finishes its countdown., You should contact Xfinity support for further assistance and a possible modem replacement. Xfinity Modem Blinking Blue, Resolved! If your Xfinity modem or router is blinking blue, it usually signals that there is an issue with the connection. In most cases, this blinking blue light can be normal and indicate that your device is working properly., Hello @user_3696f1, and thank you for reaching out for help with your new device.You have come to the right place for assistance. Can you tell me what light is blinking that has you concerned please?, If you’re looking for the best modem for Xfinity, then you’ve come to the right place. Many internet service providers offer their equipment, such as modems and routers, when you avail their services, and Xfinity doesn’t shy away from that practice. ... Xfinity modem red light – meaning, causes, and how… By Ussamah Mehmood | Dec 29 ..., Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do the latter. Good luck !, RHeptner. I ordered the Gigabit Ethernet Internet Package and the XB6 (Model Number TG3482G) Advanced Gateway from Xfinity, when looking in Gateway>Hardware>LAN Ethernet I see that Ethernet Port 1 shows a connection speed of 100 Mbps. The spec sheet for this modem shows gigabit ethernet ports., 103.3K Messages. 4 years ago. If the "Online" indicator light on the modem is lit steadily, give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck ! 0. 0., Amber lights means the connection is running at less than the rated speed of the port. This is usually caused by connecting a slower device to it, such as a device with 1Gb or 10/100 Mb. The reason the other ports show green is that they're running at the full 1Gb speed those ports are rated for. 0., Flashing red recording light on xfinity box. I push the on button on my coby kyros . the menu buttons light up but the tablet will not turn on and stay on? My nokia c6 00 will not turn on.the battery works perfect on another phone. if ou press the on button, it responds but will not switch on or light.... Red light on xfinity x1 box, I have the Xfinity modem and my service will randomly drop out and come back on with no rhyme or reason. Today, it has been out for 4+ hours. The only difference I can see from when it was on is that the “online” light on the modem is off. I can’t get through to a human on any customer service platform because of COVID., Jun 3, 2020 · The round button, in the back, above the ethernet ports. This button has -2- functions. 1)- a quick push/release triggers the WPS function. 2)-a push and hold (about 30 seconds) triggers the "reset" function. This info. is not covered, that I could find, in the packaged product info. A Comcast tech had to work. , Upon plugging back in, the light is the white-ish color for a few seconds, but then turns a yellow/green color and just stays like that no matter how long it is left on. Also, in case it is relevant, the LAN port on the back with the red mark by it, both the little link lights on that port stay solid with nothing plugged into it., Arris SB6190 Issues. Hi folks, Hope I can find a better avenue of support through here then going through the motion of a power cycle 5 different ways. Most recently I've had continuous instability issue with an Arris SB6190. Lime many folks I opted to purchase my own equipment vs. paying the monthly rental using Xfinity's modem/router combo., 1. Wait for the updates to finish. As we've explained, the flashing orange light on your Xfinity modem often means that a firmware update is being installed. It is necessary for the software to stay up-to-date, as an outdated system will not function properly., Modem ethernet cable light flashing amber. 2016-01-16 10:04 AM. netgear modem: model CM400. TP-Link router: 450Mbps Wireless N Router. service Comcast. internet is functional (wifi and wired through router) all lights other than modem ethernet cable light show solid green. when directly connecting modem to computer no internet service, unknown ..., A solid red US/DS light on your Xfinity modem isn’t a good sign. This indicates a complete lack of Internet connection. If there aren’t signs of a service outage, try a power cycle on your Xfinity modem to see if that fixes the problem. If not, call Xfinity support for additional assistance.