Xfinity support scam

Open Xfinity Email . Click the Gear icon on the top-right of the navigation bar, then click Email Settings . From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option.

Xfinity support scam. Oct 15, 2023 · Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Xfinity is a scam. Recently the promotional offer on my current plan expired. Xfinity said they could increase my internet speeds for the same price I was currently paying (which would have been cheaper than continuing with the same level of service I had). The old saying sounds to good to be true, it probably is rang true.

2 months ago. I see two messages in the past 24 hours to your email address that were "from" Xfinity. One is real, one is not. The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real.In today’s fast-paced world, customer support plays a crucial role in maintaining customer satisfaction and loyalty. For companies like Comcast, one of the largest telecommunicatio...You can reach them by either using this link (https://comca.st/3SzqTd7) to report a possible fraud claim. You can also call them at (888)565-4329 they are open from 8 a.m. to Midnight EST, 7 days a week. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ...Internet Security with Xfinity - Report Abuse. Report Abuse. If you feel like you or someone you know has been the victim of an online security issue, here's how to let the right …Nov 30, 2020 · Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ...

ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which we reported in April, shows no signs...We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker — Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Learn more about Spam Blocker. Edge Blocking — We automatically block the following types of ...Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. Automated spam and malware filtering: We work with industry-leading partners to filter inbound and outbound email based on a global network of reliable feedback and reputation data that detects spam, phishing and malware. In addition, we protect our customers by prohibiting the delivery of emails containing file attachments that are most often ...Feb 19, 2019 · 267-477-8869 number is a tech support scam call that claims computer issues need to be fixed, according to Comcast. 800-288-2020 number is also a tech support scam call that claims computer issues ... If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays.

You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.However, I encountered an issue when I discovered that the only option available for service transfer was a Pro Installation, which came with a $100 service fee. Upon inquiring, I was informed that a Comcast technician must perform the installation for internet service to be activated in my new apartment.• Apr 4, 2023. Imposter scams have become scammers’ default scheme for defrauding their victims. They pretend to be everything from the IRS to Amazon. The latest imposter scam impersonates...@BruceW. Thanks for your reply. I have read your information at the links given. I would report it to Comcast, but Mom has deleted the email. Npersn31

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If you receive a scam call claiming to be from Comcast Xfinity, it’s essential to report the incident to the legitimate Comcast Xfinity customer support. By doing so, you not only protect yourself but also help Comcast Xfinity in their efforts to combat scam calls. To reach Comcast Xfinity customer support, you can use the following contact ...Business Details. Location of This Business. 8400 W Tidwell Rd, Houston, TX 77040-5568. Headquarters. 1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838. BBB File Opened: 1/1/1991. Years in ...This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emails

19 Dec 2022 ... “Customers can report alleged scams to our Comcast Security Assurance team, which is a dedicated group of security professionals, at abuse@ ...It sounds like Rohit was following the correct procedure, but you can definitely reach out to our Xfinity Mobile Team directly by calling or texting 888-936-4968. They should be able to confirm if an order was created for you.15 Mar 2023 ... The call was answered by someone claiming to be with the Comcast promotional department, and the person immediately asked for an account number.I just got a call from Comcast to upgrade my internet service to increase my speeds. Is it a scam? ... • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowWhen receiving a call that claims to be from Comcast Xfinity, be vigilant and watch out for the following signs that may indicate a scam: Unsolicited Calls: Scammers …Scams calls from Comcast. I been receiving calls about my bill is due from People Climbing they are from Comcast or xfinity in regards that my payments are late and need to be paid right now. I know what's a scam but they're using the 1 800 number. +1 800-934-6489 from India . Question.However, I encountered an issue when I discovered that the only option available for service transfer was a Pro Installation, which came with a $100 service fee. Upon inquiring, I was informed that a Comcast technician must perform the installation for internet service to be activated in my new apartment.To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. Click the "Direct Messaging" icon or https://comca.st/3Q5uBJC. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that.Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and …28 May 2021 ... I am getting Spam and scam calls where the incoming number says it is verified, has the Xfinity logo and the blue checkmark.1 Message. Tuesday, May 24th, 2022 10:24 PM. Closed. Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I …

I am now quite worried that somehow I may have been communicating with someone who did not represent Xfinity or was also phishing for my personal information. I have a transcript of the chat which I can provide upon request. Can an Xfinity representative confirm whether or not this was a legitimate request for information?

In today’s digital age, it’s crucial to be cautious when browsing the internet. With so many websites out there, it can be challenging to determine which ones are legitimate and wh...Disingenuous/scam email fro... U. user_mlyclf. 3 Messages. ... • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message. I no longer work for Comcast.There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet, and check ...Sep 7, 2021 · Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ... It a scam! If you were to call back they would offer you a deal something like, for the next two years you can get 50% of your existing bill with a upfront one time payment of 399.99 Sorry if this is 2nd message. I typed one all up but something went wrong and I dont think it was sent. 0. 1.Mark Huffman, Reporter. • Feb 23, 2024. A scam that specifically targets Xfinity cable customers has now morphed into a scheme targeting Spectrum customers. The two scams are nearly identical ...September 13, 2022. A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In ...16 Jul 2014 ... A Comcast customer service representative ... support for SOPA and PIPA, two ... If you're renting a router from Comcast, you're getting scammed.

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Sep 21, 2022 · Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees. Are you in need of assistance with your Xfinity Center experience? Whether you have questions about ticketing, event information, or any other concerns, contacting the right custom...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet, and check ... Shelby Brown. on. August 25, 2023. in. All News, News. With nearly everything digitized in our daily lives, scams designed to steal your money and personal data are a …Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.is xFi a scam. I 'upgraded' to xfi on 11/22/22 by signing up online and picking up an xfinity router/modem at their store. While endeavoring to connect items to the new wifi on 11/27/22, the xfinity app advised me that the router xfinity had provided 5 days before was obsolete. The app offered to send a new router in 3-5 business days.Jul 21, 2022 · This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ... First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ... Updated on January 5, 2024. Suppose you get a call from someone claiming to be from Xfinity, and you start thinking about Xfinity will call me? Saying there’s an issue with … ….

If you receive a scam call claiming to be from Comcast Xfinity, it’s essential to report the incident to the legitimate Comcast Xfinity customer support. By doing so, you not only protect yourself but also help Comcast Xfinity in their efforts to combat scam calls. To reach Comcast Xfinity customer support, you can use the following contact ...In today’s digital age, it’s crucial to be cautious when browsing the internet. With so many websites out there, it can be challenging to determine which ones are legitimate and wh...TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system.60 Messages. Friday, August 11th, 2017 9:00 AM. Closed. ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) ***Created by our Community Users*** . . If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you) . .Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.Apr 4, 2023 · “The scam involves a phone call from someone claiming to be from Xfinity, offering to save you 50% on your cable bill for two years. The only catch, is they require you to pay for one year of ... Learn how to report an issue, like refund and payment issues or safety concerns.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ... Xfinity support scam, Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ..., Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ..., Scam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam., Apr 23, 2024 · The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. 2. , Feb 17, 2023 · I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended. , I actually use connect.xfinity.com to view my emails, so I checked some of my saved Xfinity emails, and they all do have the logo, as do the forum-related ones I just received today. The email I posted about (supposedly from "Admin") didn't have this logo, so I will ignore it as spam. BruceW, thank you for your assistance!, Yes. If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages., Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list., Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ..., Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster …, Xfinity is a Scam. U. user_32k9qx. 1 Message. Saturday, January 27th, 2024 4:36 PM ... Type "Xfinity Support" in the to line and select "Xfinity Support" from the ..., Updated on January 5, 2024. Suppose you get a call from someone claiming to be from Xfinity, and you start thinking about Xfinity will call me? Saying there’s an issue with …, USA TODAY. 0:04. 0:35. A data breach at Xfinity has given hackers access to the personal information of nearly all of the company's customers. Comcast, the parent company of Xfinity, sent a notice ..., Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ... , Feb 17, 2023 · I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended. , On going scam that Comcast does not address or warn about. The Comcast system is being hacked. Phone call from Xfinity offering a special 3 year discount if you pay the first six months by Target gift card. Received email and text FROM the Comcast system verifying details and payment of my next months bill from an …, ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which …, ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which we reported in April, shows no signs..., Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the …, XFINITY SCAM. U. user_td6gm3. 1 Message. Saturday, December 16th, 2023 5:26 PM. XFINITY SCAM. ... Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! 0. 0. Cancel Post. New to the Community? Start Here., Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list., You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation., 2 months ago. I see two messages in the past 24 hours to your email address that were "from" Xfinity. One is real, one is not. The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real., So then i told him to call after 2 days in between i will call to Customer service for the confirmation today. Then he hang up. I hope Xfinity should take care of these scam calls as well after seeing all these posts from customers. I don't know, Xfinity is tracking and rectifying these scam call issues from their end., Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option., Is this for real or is this a phishing scam email? "The xFi website is going away. As of June 7, 2022, the Xfinity xFi website found at internet.xfinity.com will no longer be available. But don’t worry – your service is not changing. All the features of Xfinity xFi are available right from the palm of your hand with the Xfinity app., Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ..., Over the past two days she has tried 3 different support phone numbers. Two stuck her in an endless robo-assistant loop that kept circling back to 1-800-Xfinity; the third (888-565-4329) had a recording saying that the wait time for help was more than 100 minutes. Please, can someone from Xfinity support reach out to us?, Learn how to report an issue, like refund and payment issues or safety concerns., Xfinity Rewards is a new program just for Xfinity customers — our way of saying thank you for being with us. Rewards members enjoy a special mix of special perks, unique experiences, product benefits, and so much more. The longer you’re with Xfinity, the more rewards you get; and it’s free and easy to use. Use the Xfinity app or visit ... , When I did a search about "anydesk" I seen an item stating about this software being used in scams. I asked for the callers name and said I will contact Comcast support to discuss further. That's when the caller hung up. This incident occurred on 6/7/22 and the call did come up identifying Comcast Support using an 800 nbr. BEWARE of this caller, Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month., Business Details. Location of This Business. 8400 W Tidwell Rd, Houston, TX 77040-5568. Headquarters. 1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838. BBB File Opened: 1/1/1991. Years in ...